Now that you know about Steam’s refund policy, here’s a step-by-step guide on requesting a refund. If you believe you should receive a refund for a game you have purchased, here’s how to secure one on Steam. It’s reasonable to say that Steam’s policy is quite generous. Many Steam users received refunds for the game, despite having played it for more than two hours, given the number of issues. For example, Cyberpunk 2077 had severe and well-documented technical issues upon its release. Steam has often displayed an understanding of events and circumstances that are “outside” their official policy. Valve isn’t responsible for any in-game refund requests in titles that aren’t developed by themselves. However, if third-party developers made the game, that developer would have to manually enable refunds of in-game items. Valve will refund any in-game items you purchase within 48 hours if they developed the game. You haven’t traded or sold the purchased item to another account in-game.You haven’t consumed or modified the purchased item.Refunding in-game purchases are possible if: If the pre-purchased game is released and you play it, the two-week and two-hour rules apply.If you have pre-paid for a title that is due to release in the future, you can request a refund at any time before the game releases.Rules for refunding a pre-purchased title: ![]() You haven’t played the game on Steam for a total of more than two hours. ![]()
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